Tuesday 09 December, 2014
On a recent purchase through Amazon; though the package was received quickly (as it always does from Jeff at MJM Magic) when I opened it I found a problem with one of the items.
I contacted Jeff who responded very quickly to make things right.
I returned the item in question and Jeff got me a replacement one no problem.
It should also be noted that the item is not something Jeff or MJM Magic produces so the defective item was not their fault and as the package was sealed, they had no way of knowing about it until I told them.
Thanks for taking the time Jeff to provide great customer service which is rare these days!
Why shop anywhere else?
Wednesday 03 December, 2014
MJM Has a a wide selection of products and some of the most competitive prices on the net. The Hot Deals are a steal! and The customer service is also top notch. I had an issues with an item and received a reply to my inquiry in double time. I was very satisfied with the result. Thanks Jeff
Friday 21 November, 2014
Thanks Jeff , you solved my problem . I have been dealing with you for a few years now and it's been A 1 service. It's always a pleasure .
Tuesday 18 November, 2014
My first order with MJM was interesting. A product I ordered was not in stock and I was already frustrated with E-Bay sellers and ready to shoot even a messenger so I wrote them a bit of a rant about it. They replied promptly and explained why the product was not in stock, going into great detail and making sure I was fully satisfied with the outcome. The shipping costs are very reasonable and the prices are as low or lower than other vendors. The customer service is off the charts! You wont get that kind of personalized care from very many places, even dealing with retailers in person. I will definitely be ordering the rest of the items I need from this site since I lost my entire kit and need to replace it. Even though I don't perform professionally anymore, I still love to put on a show at parties and gatherings. Always works great on the ladies. ;-D
Very Honest, Helpful and Fast
Monday 03 November, 2014
I had a small issue with my order, and they jumped right on it, even though it would have cost them money. They have a Happy Camper, and a customer for life.