MJM has incredible value in their customers, there are few words for it. In dealing with MJM I've found them to be the least robotic online store I've ever dealt with.
The reason for my testimonial is this;
I can recall being very new to the downloads feature and nothing but confused - MJM exchanged emails at least 3 times just in the name of me "getting it" and even reading the wording used, was very human. Ever since, when I see that "contact" tab on the website, I smile inside knowing that when you click that, it really is what it says and a human will be reading your queries and willing to respond, and as in my case, not just a single response, but working with you to make sure you understand.