Great Customer Service in a Crunch

Friday 18 July, 2014

I had previously ordered a product from another vendor for an upcoming event, and USPS lost the package, leaving me scrambling to get a replacement item delivered in a matter of days. I found MJM Magic while looking for a retailer that would give you non-USPS shipping options, and the fact that the website lists product availability and delivery estimates was a big help in choosing an item that could get to me by my deadline. When I had questions, Jeff Mash responded right away and helped get the shipping sorted out so that I could ensure I'd get my package on time. Lifesaver in a stage prop emergency, really appreciate it!
Testimonial By: Tierney James — United States

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