Testimonial

Listen up, everyone. If anyone should know how Jeff & Brandi Mash run MJM Magic, it would be me. I am Jeff's very first customer when he opened the doors for business 20 years ago and I have purchased hundreds and hundreds of tricks and spent thousands of $$. MJM Magic is but one of over 30 magic sites I use, but it ranks Numero Uno when it comes to making sure his customers are satisfied...with their purchases, their inquiries, their returns, etc...if a piece was missing to a trick I bought, Jeff made sure a replacement was in the mail that very same day. Magic is a tricky business (no pun intended...well, maybe a little) and you can't divulge too much about a trick until they pay for it, but Jeff is a Master at it. Just yesterday I asked him something about a new Rubik's Cube effect that just came out called the Magic Mirror. It was a tough question to answer without giving away the method but Jeff danced around it and gave me the answer I sought without ever revealing the method. It's a skill he's learned and honed over the years. Before becoming a magician, I earned a degree in Journalism and wrote short stories for several different national publications, wrote monthly newsletters for trade unions and also edited many a college thesis for graduating seniors but I wouldn't be able to do what Jeff does. He runs a company and keeps inventory on thousands of products but still finds time to care about his customers. You're just a number at other magic sites but not at MJM. I often wonder if Jeff made a deal with the Devil and bargained for 4 extra hours per work day while us mere mortals struggle and toil with 24. And, Jeff and Brandi take their work home with them. I know because he wrote to me one night during his dinner because he promised me an answer that night to an issue I had. Now, THAT'S Customer Service. And THAT'S why MJM Magic is my Go-To online Magic Shop over all the rest for over 20 years!