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Testimonial
OUTSTANDING Customer Service
Friday 02 September, 2011
I recently came across MJM and looked at some items. The selection was pretty large. I mean 1 item I wanted had over 20 to choose from and the price??? I have NEVER seen this item for so little. I thought ," Oh great it is going to be some crappily made junk but... I took a chance, I got it. Sure enough when I got it it was NOT what I wanted. I went back to the site ready for battle. I looked carefully at what I ordered and OOOOPS. It is what it said it is. I made the mistake. NOT MJM. I wrote.I explained I thought it was the different model.They got back to me. THE SAME DAY!!! THAT is unheard of. He took the time to explain to me that the one I wanted was more expensive. Ithought, " oh great here we go".
Jeff went on to explain not only would he be happy to exchange my item for the one I wanted but for the same price. Unheard of! I will shop here from now on period. Thank you for you great Cust serv. Your went above & beyond.
Thank you for being you
Yours In Magic & Balloonary
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Testimonials
Great as always.
The Best!
MJM Magic
I always get fast, friendly service when dealing with MJM Magic. I continue to buy from them because of the great service. Thanks so much.
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The Best!
I have been buying magic for 15 years
and I have never been more impressed by the level of customer service received from MJM. Jeff is truly a...
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MJM Magic
I wouldn't be leaving this feedback if I did not fervently believe that MJM Magic was the best shop around. They deserve the highest praises they can...
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