Testimonial

Number of store reviews of 902 for a average rating of 5.0 out of 5 stars!

Customer Review

OUTSTANDING Customer Service
by: Mr Dan the Balloon Man

Friday 02 September, 2011

I recently came across MJM and looked at some items. The selection was pretty large. I mean 1 item I wanted had over 20 to choose from and the price??? I have NEVER seen this item for so little. I thought ," Oh great it is going to be some crappily made junk but... I took a chance, I got it. Sure enough when I got it it was NOT what I wanted. I went back to the site ready for battle. I looked carefully at what I ordered and OOOOPS. It is what it said it is. I made the mistake. NOT MJM. I wrote.I explained I thought it was the different model.They got back to me. THE SAME DAY!!! THAT is unheard of. He took the time to explain to me that the one I wanted was more expensive. Ithought, " oh great here we go".
Jeff went on to explain not only would he be happy to exchange my item for the one I wanted but for the same price. Unheard of! I will shop here from now on period. Thank you for you great Cust serv. Your went above & beyond.
Thank you for being you
Yours In Magic & Balloonary


Was this site feedback helpful to you?     1  1  




Testimonials

goodcheapretty

Hello, I'm from the Canary Islands in Spain. I can only say that the service of the MJM team is good, cheap and pretty. Congratulations!
Read More ->


MJM always takes care of my needs

MJM Magic strives to make sure their customers are happy and usually has everything I need. The prices are really good also. They have always taken...
Read More ->


Pleased with every order.

I am always pleased with the service I receive. I buy regularly from MJM and have never had a problem other than having to wait for my items to...
Read More ->


Sergey

My English very bad)))). The best shop!!!! A huge choice. I order only in you. Thanks for your work!!! Самый...
Read More ->


Excellent Customer Service

I've ordered from MJM Magic quite a few times now and have always been extremely impressed with their customer service. Any time I've had a question...
Read More ->