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Personal attention from the CEO
Friday 20 December, 2013
I recently sent MJM Magic a comment about pricing and why in some cases MJM Magic's prices are higher than other vendor sites. Although I stated that a response was not required, the CEO (Jeff Mash) took a great deal of time to explain the business model of MJM Magic vs. the other sites. It was very enlightening and it was obvious that he wanted to make sure I understood his basis for pricing and what options are available to me with regard to price matching. It isn't often that you get a personal response from the OWNER of a company and even more rare that the CEO will take the time and effort to explain the business' model. It is obvious that Mr. Mash takes customer satisfaction very seriously. I appreciated the response and the education and will use MJM Magic more often as a result. Thank you Jeff.
HJ Skip Fowler
All I can say is "WOW". I just received. my last order (2) from MJM. One was "
Good prices, reward points, fast shipping, large inventory, and amazingly conscientious customer service--MJM has become my first choice for magic.
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